redesign

Revenue Operations for B2B Technology

Revenue Operations that turn commercial chaos into predictable growth.

We help B2B technology companies redesign the systems, processes and customer journeys behind sales, marketing and customer success, creating scalable revenue engines instead of disconnected teams.

30+ years in technology
20+ years growing B2B businesses
HubSpot Solutions Partner
Led sales and marketing to successful exits
Trusted by SaaS, MSP, FinTech and Cloud businesses
The Problem

Your CRM isn’t the problem. Your commercial system is.

Most companies don’t have a sales problem. They have:

×Disconnected marketing and sales
×Inconsistent qualification
×Poor pipeline visibility
×Slow lead response
×Weak forecasting
×Manual processes
×Unclear ownership
×Customer handovers that leak revenue
Revenue Operations fixes all of it.
What We Actually Do

Six moving parts of one revenue engine.

01

Revenue Strategy

Align commercial teams around measurable growth.

02

Sales Process Design

Design buying journeys, qualification, pipeline stages and governance.

03

Revenue Operations

CRM architecture, automation, workflows and reporting.

04

Marketing Operations

Lifecycle management, attribution, lead scoring and campaign measurement.

05

Customer Success

Customer onboarding, adoption, renewals and expansion.

06

Commercial Intelligence

Dashboards, forecasting, KPIs and executive reporting.

AI in Revenue Operations

Embedding AI into the architecture, not bolting it on top.

Most “AI in sales” conversations start with a chatbot. Ours start with the architecture: the data, the workflows and the decision points AI actually needs in order to be useful. Once the commercial system is clean, AI becomes a multiplier instead of another disconnected tool.

AI

Predictive Lead Scoring

Prioritise pipeline using real conversion signals instead of gut feel or static lead grades.

AI

AI-Assisted Forecasting

Pattern-based forecasting models that improve in accuracy as more pipeline data flows through.

AI

Conversation & Deal Intelligence

Surface risk, sentiment and next-best-actions directly from sales and customer conversations.

AI

Automated Data Hygiene

AI-driven deduplication and enrichment so CRM data, and every report built on it, stays trustworthy.

AI

Workflow Automation

Remove manual handoffs between marketing, sales and customer success with AI-triggered actions.

AI

Executive AI Insights

Natural-language dashboards and anomaly alerts that surface what leadership actually needs to know.

Outcomes

Don’t take our word for the process — look at what it produces.

Clients typically achieve:

Faster lead response
Higher conversion rates
Cleaner pipelines
More accurate forecasting
Reduced admin
Better executive visibility
Scalable revenue operations
Case Studies

Real commercial systems, redesigned.

MC

Multinational Cloud Consultancy

Reduced lead response from days to under two hours while creating a predictable AWS demand engine.

Read the case study →
GR

Global Remittance Software Provider

Designed the complete buyer journey, revenue process and commercial playbook for global financial technology markets.

Read the case study →
SV

Silicon Valley Agentic Security Scale up

Redesigned commercial operations, reporting and automation to improve pipeline visibility and execution.

Read the case study →
Why Me

We don’t optimise CRMs. We redesign how you grow.

DS
Daniel Smith
Founder, Doogheno

We don’t come from a consultancy background.

We’ve spent more than three decades inside technology businesses building commercial functions that actually have to deliver results.

That experience means we don’t optimise CRMs. We redesign how organisations acquire customers, convert opportunities and grow revenue.

Services

Where We plug in.

Revenue Operations Audit
Commercial Process Design
HubSpot Architecture
Revenue Forecasting
Go to Market Design
Customer Journey Mapping
Sales and Marketing Alignment
Fractional RevOps Leadership
Let’s Talk

Build a revenue engine, not another sales process.

If your commercial operation has become difficult to manage as you’ve grown, let’s fix the system rather than treating the symptoms.